“Dan Cathy Interview”

Since 2001, Dan has served as the president and chief operating officer of Chick-fil-A, Inc., and he has personally challenged himself with upholding Chick-fil-A`s efforts to provide genuine, heartfelt hospitality, and ensuring that customers have an exceptional dining experience when visiting a Chick-fil-A Restaurant. In his quest to provide customers with "2nd Mile Service," Dan has defined a special role for himself - humbly saying, "I work in customer service."