 “Introducing the Maximum Impact Club”Learn more about how you can advance your leadership through the Maximum Impact Club. |
Added: Mar 2011 |
 “Bill George Video - 7 Lessons For Leading In Crisis”A special message exclusive to MIC members about his newest book, 7 Lessons for Leading in Crisis. The book launches on September 1st and can be purchased from Amazon or Barnes and Noble. |
Added: Mar 2011 |
 “Engagement Tip 1 - Be Engaging”Engagement goes both ways. When we are engaging with other people, they are more likely to be engaging toward us. What are you doing to increase your engagement with your customers and within your specific role? |
Added: Mar 2011 |
“Engagement Tip 2 - Blow Away Expectations”What are you doing to blow away the expectations of your customers? Going above and beyond will set you apart from the competition, help build relationships with your customers (instead of merely a transaction), and will lead to greater referrals. |
Added: Mar 2011 |
“Engagement Tip 3 - Put Yourself In Their Shoes”To be able to engage with customers, you must strive to put yourself in their shoes. When you relate to them, they will relate back to you. Connecting with them on their terms is half the battle. |
Added: Mar 2011 |
